DXS International - Issues with Bedrock Edition Clients Connection – Incident details

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Issues with Bedrock Edition Clients Connection

ResolvedMajor outage385 hours 16 minutes

Affected

Minecraft Servers

Major outage from 6:14 PM to 6:47 AM, Degraded performance from 6:47 AM to 7:31 PM

SMP

Major outage from 6:14 PM to 6:47 AM, Degraded performance from 6:47 AM to 7:31 PM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    We are continuing to work on a fix for this incident. We have verified that the host-provided subdomain works with no issues. Issue impact updated to degraded performance. Temporary IP for bedrock: dxssmp.falixsrv.me

  • IdentifiedUTC

    We are continuing to work on a fix for this incident. The Bedrock Edition Client does not support SRV records (assigned by the hosting service) and connection is not possible. We are working with the customer support to find a solution as soon as possible.

    • Rob

  • InvestigatingUTC
    We are currently investigating this incident.