DXS International Status - Incident history https://dxs.instatus.com DXS International Wed, 17 Sep 2025 18:14:37 +0000 Issues with Bedrock Edition Clients Connection Type: Incident Duration: 16 days, 1 hour and 17 minutes Affected Components: SMP, , Minecraft Servers → Oct 3, 19:31:21 GMT+0 - Resolved - This incident has been resolved. Sep 17, 18:14:37 GMT+0 - Investigating - We are currently investigating this incident. Sep 17, 18:17:41 GMT+0 - Identified - We are continuing to work on a fix for this incident. The Bedrock Edition Client does not support SRV records (assigned by the hosting service) and connection is not possible. We are working with the customer support to find a solution as soon as possible. * Rob Sep 18, 06:47:32 GMT+0 - Identified - We are continuing to work on a fix for this incident. We have verified that the host-provided subdomain works with no issues. Issue impact updated to degraded performance. Temporary IP for bedrock: dxssmp.falixsrv.me Type: Incident

Duration: 16 days, 1 hour and 17 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>19:31:21</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>18:14:37</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>18:17:41</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. The Bedrock Edition Client does not support SRV records (assigned by the hosting service) and connection is not possible. We are working with the customer support to find a solution as soon as possible. * Rob.</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>06:47:32</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. We have verified that the host-provided subdomain works with no issues. Issue impact updated to degraded performance. Temporary IP for bedrock: dxssmp.falixsrv.me.</p> ]]> Wed, 17 Sep 2025 18:14:37 +0000 https://dxs.instatus.com/incident/cmfoax9ke0087kf25rjz3wom2 https://dxs.instatus.com/incident/cmfoax9ke0087kf25rjz3wom2 USFBot Update Downtime: Maintenance Type: Maintenance Duration: 44 minutes Affected Components: USFBot May 28, 14:03:14 GMT+0 - Completed - Maintenance has completed successfully. May 28, 13:18:58 GMT+0 - Identified - Maintenance is now in progress. May 28, 13:18:24 GMT+0 - Identified - Planning maintenance in 1 minute Type: Maintenance

Duration: 44 minutes

Affected Components:

<p><small>May <var data-var='date'> 28</var>, <var data-var='time'>14:03:14</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>May <var data-var='date'> 28</var>, <var data-var='time'>13:18:58</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>May <var data-var='date'> 28</var>, <var data-var='time'>13:18:24</var> GMT+0</small><br><strong>Identified</strong> - Planning maintenance in 1 minute.</p> ]]> Wed, 28 May 2025 13:18:24 +0000 https://dxs.instatus.com/maintenance/cmb7z1dy700016l1ssllpnrap https://dxs.instatus.com/maintenance/cmb7z1dy700016l1ssllpnrap RiverOasisBOT down for hosting issues Type: Incident Duration: 8 minutes Affected Components: RiverOasisBOT Apr 16, 11:54:21 GMT+0 - Identified - The bot is currently down for a hosting sided issue, we are working to move it to a temporary host for the downtime. Apr 16, 12:01:56 GMT+0 - Resolved - The bot is back and runs on our backup server. It will be re-started in the main server as soon as it starts working back. Type: Incident

Duration: 8 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>11:54:21</var> GMT+0</small><br><strong>Identified</strong> - The bot is currently down for a hosting sided issue, we are working to move it to a temporary host for the downtime..</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>12:01:56</var> GMT+0</small><br><strong>Resolved</strong> - The bot is back and runs on our backup server. It will be re-started in the main server as soon as it starts working back..</p> ]]> Wed, 16 Apr 2025 11:54:21 +0000 https://dxs.instatus.com/incident/cm9jvizib006ux3fbo18nyvyj https://dxs.instatus.com/incident/cm9jvizib006ux3fbo18nyvyj GenesisCore: Network and Files issues Type: Incident Duration: 13 minutes Affected Components: SMP Mar 30, 19:38:44 GMT+0 - Investigating - We are currently investigating this incident. Mar 30, 19:52:10 GMT+0 - Resolved - This incident has been resolved. Mar 30, 19:42:55 GMT+0 - Identified - Identified in LSSMP - Resolved in SMP Type: Incident

Duration: 13 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>19:38:44</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>19:52:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>19:42:55</var> GMT+0</small><br><strong>Identified</strong> - Identified in LSSMP - Resolved in SMP.</p> ]]> Sun, 30 Mar 2025 19:38:44 +0000 https://dxs.instatus.com/incident/cm8w1mopl00gs14ac3035ljo7 https://dxs.instatus.com/incident/cm8w1mopl00gs14ac3035ljo7 ROS Bot Maintenance for Tickets and Applications Type: Maintenance Duration: 48 minutes Affected Components: RiverOasisBOT Mar 26, 14:35:14 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Mar 26, 15:23:49 GMT+0 - Completed - Maintenance has completed successfully. Mar 26, 14:35:38 GMT+0 - Identified - Maintenance is now in progress. Type: Maintenance

Duration: 48 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>14:35:14</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>15:23:49</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>14:35:38</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> ]]> Wed, 26 Mar 2025 14:35:14 +0000 https://dxs.instatus.com/maintenance/cm8q11brx0041lr2i80ovnasu https://dxs.instatus.com/maintenance/cm8q11brx0041lr2i80ovnasu Applications Form maintenance Type: Maintenance Duration: 2 minutes Affected Components: Applications Mar 22, 14:49:29 GMT+0 - Identified - Maintenance is now in progress. Mar 22, 14:51:15 GMT+0 - Completed - Maintenance has completed successfully. Mar 22, 13:41:29 GMT+0 - Identified - We are planning to add a new role in the Applications form and update some parts of the actual roles questions. Type: Maintenance

Duration: 2 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>14:49:29</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>14:51:15</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Mar <var data-var='date'> 22</var>, <var data-var='time'>13:41:29</var> GMT+0</small><br><strong>Identified</strong> - We are planning to add a new role in the Applications form and update some parts of the actual roles questions..</p> ]]> Sat, 22 Mar 2025 13:41:29 +0000 https://dxs.instatus.com/maintenance/cm8k9d7py0033qkm0p721fw1w https://dxs.instatus.com/maintenance/cm8k9d7py0033qkm0p721fw1w USF Bot "Discord Latency" displays wrong result Type: Incident Duration: 28 minutes Affected Components: USFBot, RiverOasisBOT Mar 9, 15:01:37 GMT+0 - Resolved - This incident has been resolved. Mar 9, 14:33:16 GMT+0 - Investigating - We are currently investigating this incident. Mar 9, 14:35:02 GMT+0 - Investigating - ROS Bot is affected by this issue too Mar 9, 14:58:55 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 28 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>15:01:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>14:33:16</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>14:35:02</var> GMT+0</small><br><strong>Investigating</strong> - ROS Bot is affected by this issue too.</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>14:58:55</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Sun, 9 Mar 2025 14:33:16 +0000 https://dxs.instatus.com/incident/cm81qh05600b44bovgad3e4lt https://dxs.instatus.com/incident/cm81qh05600b44bovgad3e4lt USF Bot Maintenance Type: Maintenance Duration: 1 hour and 9 minutes Affected Components: USFBot Mar 3, 22:00:17 GMT+0 - Completed - maintenance has been completed. bot operational on v2.0.4 Mar 3, 20:50:11 GMT+0 - Identified - Planning maintenance in a minute Mar 3, 20:51:39 GMT+0 - Identified - maintenance starting right now. Type: Maintenance

Duration: 1 hour and 9 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>22:00:17</var> GMT+0</small><br><strong>Completed</strong> - maintenance has been completed. bot operational on v2.0.4.</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>20:50:11</var> GMT+0</small><br><strong>Identified</strong> - Planning maintenance in a minute.</p> <p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>20:51:39</var> GMT+0</small><br><strong>Identified</strong> - maintenance starting right now..</p> ]]> Mon, 3 Mar 2025 20:50:11 +0000 https://dxs.instatus.com/maintenance/cm7tjb0a90001r2k1qnaq7wnv https://dxs.instatus.com/maintenance/cm7tjb0a90001r2k1qnaq7wnv USF Bot maintenance Type: Maintenance Duration: 5 minutes Affected Components: USFBot Feb 25, 13:42:30 GMT+0 - Identified - maintenance starting now. Feb 25, 13:34:19 GMT+0 - Identified - Another planned maintenance, can start at anytime but most likely in 15-20 minutes Feb 25, 13:47:17 GMT+0 - Completed - completed, bot back online and operative Type: Maintenance

Duration: 5 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>13:42:30</var> GMT+0</small><br><strong>Identified</strong> - maintenance starting now..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>13:34:19</var> GMT+0</small><br><strong>Identified</strong> - Another planned maintenance, can start at anytime but most likely in 15-20 minutes.</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>13:47:17</var> GMT+0</small><br><strong>Completed</strong> - completed, bot back online and operative.</p> ]]> Tue, 25 Feb 2025 13:34:19 +0000 https://dxs.instatus.com/maintenance/cm7kj3kus0048a6aliy8myl20 https://dxs.instatus.com/maintenance/cm7kj3kus0048a6aliy8myl20 USF Bot new functions build Type: Maintenance Duration: 6 days, 3 hours and 9 minutes Affected Components: USFBot Feb 23, 20:03:14 GMT+0 - Identified - update ongoing Feb 18, 16:22:41 GMT+0 - Identified - We are about to shutdown the bot stable version temporarily to try a few new features in actual commands: * Role showing role permissions * Channel showing roles who have access to it Feb 18, 16:25:23 GMT+0 - Identified - Maintenance started now. Feb 24, 19:34:41 GMT+0 - Completed - back operative Feb 24, 19:25:38 GMT+0 - Identified - last maintenance in plans for the newer version, updating to newer files for non-depreciated functions Type: Maintenance

Duration: 6 days, 3 hours and 9 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 23</var>, <var data-var='time'>20:03:14</var> GMT+0</small><br><strong>Identified</strong> - update ongoing.</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>16:22:41</var> GMT+0</small><br><strong>Identified</strong> - We are about to shutdown the bot stable version temporarily to try a few new features in actual commands: * Role showing role permissions * Channel showing roles who have access to it.</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>16:25:23</var> GMT+0</small><br><strong>Identified</strong> - Maintenance started now..</p> <p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>19:34:41</var> GMT+0</small><br><strong>Completed</strong> - back operative.</p> <p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>19:25:38</var> GMT+0</small><br><strong>Identified</strong> - last maintenance in plans for the newer version, updating to newer files for non-depreciated functions.</p> ]]> Tue, 18 Feb 2025 16:22:41 +0000 https://dxs.instatus.com/maintenance/cm7ap2efn027yukq717k11fiz https://dxs.instatus.com/maintenance/cm7ap2efn027yukq717k11fiz USF Bot Stability Type: Maintenance Duration: 1 hour and 1 minute Affected Components: USFBot Feb 16, 19:54:49 GMT+0 - Identified - working on it now. Feb 16, 20:40:53 GMT+0 - Completed - It looks like the main issue (status not loading for new servers) is originated by Discord itself. This will be prevented by a new method which will be applied everytimes the bot joins a guild. While checking the functions, we also noticed an issue with the /servericon command not responding when a server has no icon and it has been fixed. Feb 16, 19:36:52 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Feb 16, 19:40:06 GMT+0 - Identified - Our team is currently working on a few changes to improve the stability of the USF Bot status. We will announce here when the bot goes down for maintenance. Thank you. \- Rob Type: Maintenance

Duration: 1 hour and 1 minute

Affected Components:

<p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>19:54:49</var> GMT+0</small><br><strong>Identified</strong> - working on it now..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>20:40:53</var> GMT+0</small><br><strong>Completed</strong> - It looks like the main issue (status not loading for new servers) is originated by Discord itself. This will be prevented by a new method which will be applied everytimes the bot joins a guild. While checking the functions, we also noticed an issue with the /servericon command not responding when a server has no icon and it has been fixed..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>19:36:52</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Feb <var data-var='date'> 16</var>, <var data-var='time'>19:40:06</var> GMT+0</small><br><strong>Identified</strong> - Our team is currently working on a few changes to improve the stability of the USF Bot status. We will announce here when the bot goes down for maintenance. Thank you. \- Rob.</p> ]]> Sun, 16 Feb 2025 19:36:52 +0000 https://dxs.instatus.com/maintenance/cm781330v0008yh4fbxq40cea https://dxs.instatus.com/maintenance/cm781330v0008yh4fbxq40cea Test Incident Type: Incident Affected Components: Discord Server Feb 1, 13:52:54 GMT+0 - Resolved - This incident has been resolved. Feb 1, 13:52:45 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>13:52:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>13:52:45</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Sat, 1 Feb 2025 13:52:45 +0000 https://dxs.instatus.com/incident/cm6m967ed0027udx5a1xn15ex https://dxs.instatus.com/incident/cm6m967ed0027udx5a1xn15ex